Is there a set up fee?

Yes. Our set up fees vary based on the piece of jewelry selected and detailed customization required. Please contact us so we can provide you with an accurate quote.

What is the standard gift box for emblematic jewelry?

Each piece of emblematic jewelry is packaged in an elegant rosewood gift box. An optional corporate medallion can be embedded on the cover of the box (for additional fee).

Do you provide samples?

We will design and present you with a custom virtual. Due to the value of items and customization required we cannot provide samples. Contact us as your CSI rep may be able to show you similar items.

What is the typical turnaround time for a piece of emblematic jewelry?

Orders of an existing design take 3-4 weeks to produce. Expect 6-8 weeks for a new design.

How do I size the emblematic rings?

Our ring sizing is pretty standard. If your client does not know their ring size we can email a sizing tool cut out.

How do I customize a ring, lapel pin or other emblematic jewelry?

Browse our collections. We offer many styles and each style can be personalized with text and/or a company logo. It’s effortless. Contact us to get the process started.

What is your return policy? Warranty?

We stand by our commitment to quality. If a stone is lost or damaged* we will make it right. Questions about our guarantee? Contact us.

*Mishandled items are not eligible for refurbishment and are assessed on a case-by-case basis.