Terms and Conditions

THESE TERMS AND CONDITIONS CONTAIN LEGAL OBLIGATIONS AND FORM A LEGALLY BINDING AGREEMENT BETWEEN YOU AND THE CSI GROUP INC. PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS ON DAMAGES YOU MAY CLAIM AGAINST US AND INDEMNIFICATION OBLIGATIONS YOU OWE TO US. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SERVICES.
BY USING OR ACCESSING THE SERVICES, OR BY PLACING AN INQUIRY, YOU REPRESENT THAT YOU UNDERSTAND, ACCEPT, AND AGREE TO BE BOUND AND COMPLY WITH THESE TERMS AND OUR PRIVACY POLICY, WHICH FORMS AN ESSENTIAL PART OF THESE TERMS.
1
Your Relationship with Us

Welcome to THE CSI GROUP or one of its affiliates (“Company”, “we”, “our” or “us”).

These Terms and Conditions (“Terms”) govern the relationship, and serve as a legally binding agreement, between you and us and set out the terms and conditions on which you may access and use the Company’s internet sites operated by Company (collectively, the “Website”) and the sale of products (“Products”) through those sites (collectively with the Website, the “Services”). For purposes of these Terms, “you” and “your” means you as the user of the Services. The Terms apply to all users of the Website, including users who are browsers, customers, merchants, vendors, and/or contributors of content.

2
Age and Acceptance of Terms.

Access to certain Services or features of the Services may be subject to age restrictions and not available to all users. The Services are only for users aged 19 years and above. By accessing or using our Services, you confirm that: (a) you are over 19 and can form a binding contract with Company; (b) you accept these Terms; and (c) you agree to comply with these Terms. If you are over 19 but under the legal age to enter into a contract in your jurisdiction, your parents or legal guardian must read and agree to these Terms and must supervise your use of the Services. If you do not have consent from your parents or legal guardians, you must not access or use the Services. If we learn that someone under the relevant age is using the Services, we may terminate that user’s access to the Services.

If you use the Services on behalf of any business, organization or other entity of any kind, you represent and warrant that you are authorized to accept these Terms on its behalf and to bind that business, organization or entity to these Terms.

You understand and agree that we will treat your access or use of any of the Services, including your creation of an account, as acceptance of the Terms and the Privacy Policy. You should print off or save a local copy of the Terms for your records.

3
Changes to the Terms

We reserve the right to revise and update these Terms from time to time. All changes are effective immediately upon posting and apply to your continued access to and use of the Service. We may post reminders and summary information about material changes, including where there are substantial amendments that affect your rights and obligations, but it is your responsibility to review them. You agree to periodically review these Terms in order to be aware of any such changes.

If any of the Terms, or any future changes, are unacceptable to you, you may stop your use of the Services. Your use of the Services now, or your continued use of the Services following any changes to the Terms, will indicate your acceptance the Terms or modifications, whether given notice or not. If you do not agree to the Terms as applicable from time to time, you must stop accessing or using the Services.

4
Your Account and Security

In consideration of your use of the Services, you hereby agree to: (a) provide true, accurate, current and complete information about yourself as requested by any part of the Service, including order forms (“Customer Data”); and (b) maintain and promptly update the Customer Data to keep it true, accurate, current and complete. By providing Customer Data to us through the Services, you will provide personal account information.

You hereby agree to be fully responsible for: (a) all use of your user account; (b) any action that takes place using your account by any person or automated process; (c) maintaining the confidentiality and security of your account and passwords; and (d) immediately notifying us upon any unauthorized use of your password or account, or if you know of any other breach of security in relation to the Services. We will not be liable for any loss or damage arising from any unauthorized use of your account(s).

We have provided ways for you to contact us about our Website at info@thecsigroup.net and that we maintain a Website at www.thecsigroup.net You acknowledge and understand that these are the only authorized ways to contact us. Third parties may advertise or publish alternative ways to contact us or use other measures to pose as Company, or may advertise or publish information about or posing as Company or our Services. We cannot verify the authenticity of any such alternative contacts, advertisements, publications, or other information, and they pose a risk of fraud and other malfeasance. We therefore strongly recommend that you do not attempt to contact us using these methods and that you use caution when reviewing such advertisements, publications, or other information. You agree that we cannot be held liable for unauthorized access to your account or other loss resulting from any third-party fraud or other malfeasance.

5
Errors and Product Availability

The Company tries to provide current and accurate information on the Services, but errors, inaccuracies, omissions, or other errors may sometimes occur. The Company does not guarantee the accuracy or completeness of the content of its Services, including Product descriptions, photographs, and colours. Product colors, textures, finishes, and appearance may vary slightly from what you see on the Website due to differences in monitors and display settings. As well, It is always possible that, despite our efforts, some of the Products or Services that we sell may be incorrectly priced. We reserve the right to cancel or refuse any order placed based on incorrect information, including incorrect pricing or availability.

All purchases through the Services are subject to Product availability. The Company may, in its sole discretion: (a) correct any error, inaccuracy, or omission at any time without prior notice or liability to you or any other person; (b) change, modify, add, remove, restrict, suspend, cancel, or discontinue at any time any Products and Services advertised or made available for sale on the Website; (c) limit the quantities of Products or Services offered for sale; or (d) limit the sale of its Products or Services to any person, household, geographic region, or jurisdiction.

6
Pricing and Payment

You agree to promptly pay all invoices applicable to your purchases. In addition, we may not accept orders from certain jurisdictions. By providing a payment method, you expressly authorize us and/or our third party payment processor to charge the applicable charges on that payment method, as well as taxes and other related charges. You agree that we may charge any unpaid amounts to your provided payment method and/or send you a bill for those unpaid fees. If you provide a payment method and our charge results in an overdraft, chargeback, or other fee from your bank, you alone are responsible for that fee. If you become aware of a potential breach of security to your billing information (such as credit card loss or theft), you must notify us immediately. For further details on payment terms, please see individual Product page on the Website.

Prices are as shown on the Website and are subject to change, without notice. Unless otherwise indicated, all prices displayed on the website for orders within Canada are quoted in Canadian dollars and all prices for orders outside of Canada are in US dollars. You are responsible for all taxes, levies, tariffs, customs duties, brokerage fees, insurance premiums and other costs charged, assessed or levied in connection with the sale and delivery of Products to you by the Company.

For pricing and payment terms, please see individual Product page on the Website.

7
Orders and Returns

Orders for Products can be made by submitting a purchase order to your Company sales representative by email or fax. The Company may, in its sole discretion, accept or reject any purchase order. If the Company rejects a purchase order, we will issue a refund to the original payment method.

For ordering and return policy, please see individual Product page on the Website.

8
Production and Shipping

For terms of production and shipping, please see individual Product page on the Website.

9
Intellectual Property Rights
  • Company Content: As between you and Company, Company owns all rights, title, and interest in and to the Services and any and all data and content made available in and through the Services, including all software, computer code, tools, patches, updates, images, text, graphics, illustrations, logos, photographs, images, pictures, features, functionality, design, presentation and “look and feel” of the Services, and all related intellectual property rights (the “Company Content”). The Services and the Company Content (including all their components) are the property of their respective owners and are protected by copyright, trademark and other proprietary rights.
  • Client Materials: You retain all rights, title, and interest in and to any design, artwork, or logo supplied by you in relation to any purchase order (the “Client Materials”). You hereby grant to the Company a non-exclusive, royalty-free, worldwide license to use the Client Materials to perform the Services.

You acknowledge that you may not and will not use any Company Content for any purpose not expressly permitted by these Terms. Without limiting the restrictions in Section 12: (a) neither Company Content nor the design or layout of the Services, nor any part or component of any of the foregoing, may be downloaded, copied, reproduced, distributed, transmitted, displayed, sold, licensed, or otherwise exploited for any purpose whatsoever without our or, where applicable, our licensors’ prior written consent; and (b) you cannot create any work of authorship or proprietary right based on the Services (including Company Content). You will only use the Services as may be expressly provided in these Terms or to the extent permitted by applicable law. We and our licensors reserve all rights not expressly granted in and to their content.

Where our Services may contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources. Those links should not be interpreted as our approval or endorsement of those linked websites or information you may obtain from them, and we are not responsible for any consequences, losses, or damages that may arise from your access or use of those sites or resources. You access and use any such sites or resources at your own risk.

We have the right, without notice, to insert advertising data into the Services, so long as this does not involve our transmission of any of your personal information in contravention of the Privacy Policy. If you choose to have any business dealings with any party whose products or services may be advertised on the Services, you acknowledge and agree that those dealings are solely between you and that advertiser and we will not be a party to those dealings and will not have any responsibility or liability related to those dealings. You acknowledge and agree that no such advertising may be construed as our endorsement of any such advertised products or services.

10
Intellectual Property Rights

While we are continually working to develop and evaluate our own Product ideas and features, we also pay attention to the interests, feedback, comments, and suggestions we receive. If you send us any ideas for products, services, changes, content, promotions, or strategies (“Feedback”), then regardless of what your accompanying communication may say, we may (but have no obligation to) use that Feedback without restriction and without obligation to you. You warrant that you have the right to provide the Feedback to us and that the Feedback does not and will not violate any law or any person’s intellectual property, privacy, publicity, or other rights. You understand and agree that you are fully responsible for any Feedback you submit or contribute. You waive any moral rights or other rights of authorship in and to any Feedback in our favour.

11
Equipment Requirement

To use the Services, you may need certain hardware, software, capabilities, and other resources (including a suitable connection to the Internet). You are solely responsible for procuring and maintaining those resources at your own cost.

12
Permissible Use

As a condition of your access to and use of the Services, you agree that you will use the Services only for the purposes in and in the manner permitted by these Terms and all applicable laws. You may not:

  • access or use the Services if you are not fully able and legally competent to agree to these Terms;
  • Violate, or promote the violation of, any applicable law or regulation, including any laws regarding the export of data or software, patent, trademark, trade secret, copyright, or other intellectual property or legal rights (including the rights of publicity and privacy of others);
  • Violate the terms of use of any third-party website or service that is linked to the Services, including any third-party social media websites or payment processors;
  • Except as expressly permitted by these Terms or applicable law, directly or indirectly make unauthorized copies, modify, adapt, translate, reverse engineer, disassemble, decompile, publicly display, republish, download, store, transmit, or create any derivative works of the Services or any content included in them (except that your computer and browser may temporarily store or cache copies of materials being accessed and viewed), or determine or attempt to determine any source code, algorithms, methods, or techniques embodied by the Services or any derivative works;
  • Distribute, license, transfer, or sell, in whole or in part, any of the Services or any derivative works;
  • Interfere with or attempt to interfere with the proper working of the Services, disrupt our Website, or any networks connected to the Services, or bypass any measures we may use to prevent or restrict access to the Services;
  • Incorporate the Services or any portion of them into any other website, program or product;
  • Use automated scripts, software, code, or systems to collect information from or otherwise interact with the Services;
  • Impersonate or attempt to impersonate us, one of our employees, another user, or any other person or entity (including by using email addresses, or screen names associated with any of the foregoing), including giving the impression that any content you upload, post, transmit, distribute, or otherwise make available emanates from the Services;
  • Encourage any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm us or users of the Services or expose us or them to liability;
  • Involve, provide, or contribute any false, inaccurate, or misleading information;
  • Engage in stalking, attempt to exploit or harm any individual in any way by exposing them to inappropriate content or otherwise, or ask for personal information as prohibited under applicable laws, regulations, or code;
  • Use or attempt to use another user’s account, service, or system without authorization from Company; or
  • Use the Services in a manner that may create a conflict of interest or undermine the purposes of the Services.
13
Termination

To the maximum extent permitted by applicable law, we reserve the right to suspend or terminate your access to the Services at any time for any reason, including if you have failed to comply with any of these Terms, or if activities occur on your account that would or might: (i) cause damage to or impair the Services or infringe or violate any third-party rights (including intellectual property rights); or (ii) violate any applicable laws or regulations. If we suspend or terminate your account, we will notify you by email.

14
Location

We administer and operate the Services from Canada and the United States. Although the Services are accessible in many territories throughout the world, not all features, Products, or Services discussed, referenced, provided, or offered are available to all persons or in all geographic locations, or are appropriate or available for use outside North America. We reserve the right to limit, in our sole discretion, the provision and quantity of any feature, Product, or Service to any person or geographic area. Any offer for any feature, Product, or Service made is void where prohibited. If you choose to access the Services from outside Canada or the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws.

15
Indemnity

To the maximum extent permitted by applicable law, you agree to, at your sole cost, defend, indemnify, and hold harmless Company, its parents, subsidiaries, and affiliates, and each of their respective officers, directors, employees, advertisers, licensors, agents, suppliers, and advisors (collectively “Company Parties”), from and against any claims, liabilities, costs, fines, penalties, and expenses, including legal fees and expenses, arising out of or in any way connected with: (i) a breach by you, or any user of your account, of any obligation, representation, or warranty under these Terms; (ii) the content of or any inaccuracy in your Feedback; (iii) the infringement of any third-party intellectual property rights resulting from our use or publication of your Feedback; (iv) your access to, use of, or activities in connection with the Services; (v) your violation of any applicable laws, rules, regulations, or contracts; or (vi) any misrepresentation made by you (all of the foregoing, “Claims and Losses”). You will cooperate as fully required by us in the defense of any Claims and Losses. Notwithstanding the foregoing, we retain the exclusive right to settle, compromise, and pay any Claims and Losses. We reserve the right to assume the exclusive defense and control of any Claims and Losses at our own cost. You will not settle any Claims and Losses without, in each instance, our prior written consent or the consent of an individual whom we authorize, in writing, to approve such settlement.

16
EXCLUSION OF WARRANTIES

CONSUMERS IN QUEBEC, CANADA: QUEBEC’S CONSUMER PROTECTION ACT (CQLR C P-40.1) PROVIDES YOU WITH CERTAIN RIGHTS, INCLUDING WARRANTIES AS TO ACCEPTABLE QUALITY, SAFETY, DURABILITY, ACCURATE DESCRIPTION, AND AGAINST HIDDEN DEFECTS. NOTHING IN THIS SECTION IS INTENDED TO LIMIT OR REPLACE ANY OF YOUR RIGHTS UNDER THE CONSUMER PROTECTION ACT (CQLR C P-40.1), AND TO THE EXTENT THAT IT IS PROHIBITED BY LAW, THE EXCLUSION HEREUNDER DOES NOT APPLY TO QUEBEC CONSUMERS.

IN ADDITION TO THE LIMITATIONS IN QUEBEC, CERTAIN OTHER JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES. NOTHING IN THESE TERMS WILL AFFECT ANY STATUTORY RIGHTS THAT YOU CANNOT CONTRACTUALLY AGREE TO ALTER OR WAIVE AND ARE LEGALLY ALWAYS ENTITLED TO AS A CONSUMER.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (I) THE SERVICES AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR YOUR USE; AND (II) WE EXPRESSLY DISCLAIM AND EXCLUDE ALL WARRANTIES, INCLUDING ALL CONDITIONS, WARRANTIES, OR OTHER TERMS, WHETHER STATUTORY, EXPRESS, OR IMPLIED (INCLUDING ANY IMPLIED WARRANTIES AS TO MERCHANTABILITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR CONFORMANCE WITH DESCRIPTION), EXCEPT TO THE EXTENT THAT THEY ARE EXPRESSLY SET OUT IN THESE TERMS.

IN PARTICULAR WE DO NOT REPRESENT OR WARRANT TO YOU THAT:

  • YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS;
  • YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR FREE FROM ERROR;
  • THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
  • ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; OR
  • THE CONTENT OBTAINED THROUGH THE SERVICES IS ACCURATE, COMPLETE, OR RELIABLE.

WE MAY CHANGE, SUSPEND, WITHDRAW, OR RESTRICT THE AVAILABILITY OF ANY PART OF THE SERVICES OR PRODUCTS FOR BUSINESS AND OPERATIONAL REASONS AT ANY TIME WITHOUT NOTICE. YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION OBTAINED THROUGH THE SERVICES BEFORE RELYING ON IT. YOU FREELY ACCEPT AND VOLUNTARILY AGREE TO ASSUME ALL RISKS, INCLUDING OF PERSONAL INJURY, DEATH, AND PROPERTY DAMAGE OR LOSS, CONNECTED WITH YOUR USE OF THE SERVICES OR PRODUCTS HOWSOEVER ARISING

YOUR USE OF THE SERVICES MAY DEPEND ON THE INTERNET, INCLUDING NETWORKS, CABLING, FACILITIES, AND EQUIPMENT THAT IS NOT IN OUR CONTROL. ACCORDINGLY: (I) WE CANNOT GUARANTEE ANY MINIMUM LEVEL REGARDING SUCH PERFORMANCE, SPEED, RELIABILITY, AVAILABILITY, USE, OR CONSISTENCY; AND (II) YOU ACKNOWLEDGE AND AGREE THAT DATA, MESSAGES, INFORMATION, OR MATERIALS SENT OVER THE INTERNET MAY NOT BE COMPLETELY PRIVATE, AND YOUR ANONYMITY IS NOT GUARANTEED.

17
LIMITATION OF LIABILITY

NOTHING IN THESE TERMS WILL EXCLUDE OR LIMIT OUR LIABILITY FOR LOSSES THAT MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW. SUBJECT TO THE FOREGOING, IN NO EVENT WILL ANY COMPANY PARTIES BE LIABLE (JOINTLY OR SEVERALLY) TO YOU OR ANY OTHER PERSON FOR DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS (WHETHER INCURRED DIRECTLY OR INDIRECTLY), LOST SAVINGS, LOST REVENUES, LOST GOODWILL, OR LOST OPPORTUNITY (COLLECTIVELY, THE "EXCLUDED DAMAGES"). THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON TORT (INCLUDING NEGLIGENCE), CONTRACT, OR OTHER THEORY OF LIABILITY, EVEN IF ANY OF THE COMPANY PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE REASONABLY FORESEEN ANY OF THE EXCLUDED DAMAGES, AND IRRESPECTIVE OF ANY FAILURE OF AN ESSENTIAL PURPOSE OF A LIMITED REMEDY. YOU HEREBY WAIVE, RELEASE, AND FOREVER DISCHARGE THE COMPANY PARTIES FROM AND AGAINST ALL OF THE EXCLUDED DAMAGES. IF ANY APPLICABLE AUTHORITY HOLDS ANY PORTION OF THIS SECTION TO BE UNENFORCEABLE, THEN THE COMPANY PARTIES' LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE EXCLUDED DAMAGES INCLUDE ANY LOSSES OR DAMAGES THAT YOU MAY INCUR AS A RESULT OF:

  • YOUR RELIANCE ON THE COMPLETENESS, ACCURACY, OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE SERVICES;
  • ANY CHANGES THAT WE MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES (OR ANY FEATURES WITHIN THE SERVICES);
  • THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE ANY CONTENT OR OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE SERVICES;
  • YOUR FAILURE TO PROVIDE US WITH ACCURATE ACCOUNT INFORMATION; OR
  • YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY DISPUTE YOU HAVE WITH ANY THIRD PARTY ARISING OUT OF YOUR USE OF THE SERVICES, INCLUDING ANY CARRIER, COPYRIGHT OWNER, OR OTHER USER, IS DIRECTLY BETWEEN YOU AND THAT THIRD PARTY, AND YOU IRREVOCABLY RELEASE THE COMPANY PARTIES FROM ALL CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.

IN NO EVENT WILL COMPANY PARTIES’ TOTAL AGGREGATE LIABILITY EXCEED, WITH RESPECT TO THE SERVICES, THE TOTAL AMOUNT PAID BY YOU TO COMPANY FOR PRODUCTS IN THE TWELVE-MONTH PERIOD IMMEDIATELY PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

18
Privacy Policy

You also acknowledge that our Privacy Policy will also apply to your use of our Services. Our Privacy Policy can be found directly on Company website at www.thecsigroup.net

Copyright Claims

If you believe that anything on the Services infringes upon any copyright which you own or control, you may file a notification of such infringement to the following contact information: info@thecsigroup.net

The notification must be a written communication that includes the following:

  • A legend or subject line that says: “Intellectual Property Infringement Notice”;
  • The claimant's full name, e-mail address, telephone number, and address;
  • A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the owner of the intellectual property, its agent, or the law;
  • A statement by you, made under penalty of perjury, that all the information in your notice is accurate, and that you are the owner of the intellectual property at issue (or, if you are not the owner, then your statement must indicate that you are authorized to act on the behalf of the owner of the intellectual property that is allegedly infringed);
  • Identify the copyright material that is alleged to have been infringed and the claimant's interest or right with respect to that material;
  • Specify the location data (e.g. the web address or Internet address associated with the alleged infringement);
  • Specify the infringement that is alleged;
  • Specify the date and time of the alleged infringement; and
  • Your electronic signature.
19
Other Terms
  • Applicable Law and Jurisdiction. THE FOLLOWING PROVISIONS SET OUT IN THIS SECTION ARE PROHIBITED BY QUEBEC’S CONSUMER PROTECTION ACT (CQLR C P-40.1) AND THEREFORE DO NOT APPLY TO INDIVIDUAL CONSUMERS IN QUEBEC, CANADA. To the maximum extent permitted by applicable law, these Terms, their subject matter and their formation, are governed by the laws of the Province of Ontario and the laws of Canada applicable in Ontario, without giving effect to any choice or conflict of law provisions or rules. You and we agree that the UN Convention on Contracts for the International Sale of Goods (Vienna, 1980) will not apply to these Terms, the Services, or to any dispute or transaction arising out of these Terms or the use of the Services.
  • Entire Agreement. Together with any supplementary terms on the Website, these Terms and any documents expressly referred to in them constitute the whole legal agreement between you and Company and govern your use of the Services and completely replace any prior agreements between you and Company in relation to the Services.
  • Interpretation. In these Terms: (a) the captions and headings are for convenience only and do not constitute substantive matter and are not to be construed as interpreting the contents of these Terms; (b) the word “including”, the word “includes” the phrase “such as”, and similar words and phrases, when following a general statement or term (whether or not non-limiting language such as “without limitation” or “but not limited to” or other words of similar import are used with reference thereto), is not to be construed as limiting, and the word “or” between two or more listed matters does not imply an exclusive relationship between the matters being connected; and (c) all references to Services will also include any successor or replacement applications, websites, content, or services containing substantially similar information as the referenced Service(s).
  • Assignment. We may at any time assign our rights and obligations under these Terms, in whole or in part, without notice to you. You may not assign these Terms without our prior, written consent. These Terms will inure to the benefit of and bind you and us and our respective personal and legal representatives, successors and permitted assigns.
  • No Waiver. Our failure to insist upon or enforce any provision of these Terms will not be construed as a waiver of any provision or right.
  • Security. The transmission of information via the internet is inherently not completely secure and we do not guarantee that our Services will be secure or free from bugs or viruses. You are responsible for configuring your information technology and computer programs to access our Services. You should use your own virus protection software.
  • Severability. If any court of law, having jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms, and the remaining provisions of the Terms will continue to be valid and enforceable.
  • Force Majeure. We will not be liable for delays, failures in performance, or interruptions of the Services that result directly or indirectly from any cause or condition beyond our reasonable control, including significant market volatility, any delay or failure due to any act of God, act of civil or military authorities, act of terrorism, civil disturbance, war, strike or other labor dispute, fire, interruption in telecommunications or internet services or network provider services, failure of equipment and/or software, pandemic, outbreak of illness or disease, declaration of public health emergency, other catastrophe or any other occurrence which is beyond our reasonable control and shall not affect the validity and enforceability of any remaining provisions.
  • English Language. The parties have requested and agree that these Terms and all documents relating thereto be drawn up in English / Les parties ont demandé que cette convention ainsi que tous les documents qui s’y rattachent soient rédigés en anglais.
  • Translations. In the event of any conflict or inconsistency between the Terms in the English and any translation thereof in any other language, the English version will prevail, except for in Quebec, in which the French version will prevail.
  • Any Questions? Get in touch by mail at The CSI Group, 5430 Timberlea Blvd, Unit 2, Mississauga, Ontario, L4W 2T7, Canada or by email at info@thecsigroup.net
Permission for AI-Based Contact

Effective Date: 07/12/2024

1
Consent to AI-Based Communications

By submitting any form on this website, you consent to the collection and use of your personal information as outlined in our [Privacy Policy]. In addition, you explicitly grant us permission to contact you using artificial intelligence (AI) technologies, including but not limited to AI-driven voice interactions and automated responses, for purposes related to your inquiry and for promotional communications.

2
Scope of AI-Based Communications

The AI-based communications may include, but are not limited to:

  • Follow-up responses to your inquiries
  • Notifications about our products, services, and promotions
  • Personalized offers and recommendations
  • Customer service interactions
3
Opt-Out and Revocation of Consent

You have the right to opt-out of AI-based communications at any time. If you wish to withdraw your consent, please contact us at [Contact Information] or follow the opt-out instructions provided in any AI-based communication you receive.

4
Data Handling and Privacy

All personal information collected through AI-based interactions will be handled in accordance with our [Privacy Policy]. We are committed to maintaining the privacy and security of your personal information and ensuring that all AI technologies used comply with applicable data protection regulations.

5
Updates to This Addendum

We may update this addendum from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

For any questions or concerns regarding this addendum, please contact us at:

The CSI GROUP

2-5430 Timberlea Blvd
Mississauga, ON
L4W 2T7

877-549-3999

info@thecsigroup.net

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